Leading Food Distributor
A Leading Food Distributor Streamlines Payments with Plastiq Accept
This largest privately held and family-managed foodservice distributor in North America supplies a wide range of products to businesses across the United States and Canada, across industries, ranging from restaurants, to healthcare, education, and more.
The Challenge
The food distribution giant faced significant hurdles in offering consistent credit card payment options across its diverse sales regions. This lack of a unified solution hindered growth and customer satisfaction. Implementing a widespread credit card system proved costly, with substantial transaction fees from card networks and issuing banks. Integrating this system across numerous locations required significant investment in technology and infrastructure. Moreover, ensuring secure payment processing and providing robust customer support added to operational expenses.
The Solution
The company implemented Plastiq Accept, enabling seamless credit card payments from all customers through easy-to-use and customizable payment links. Plastiq Accept’s light implementation and user-friendly interface allowed for a rapid rollout without disrupting existing business processes.
Results
- Improved Customer Satisfaction: Provided customers with convenient and flexible payment options, enhancing their overall experience.
- Increased Efficiency: Streamlined payment processes, reducing administrative overhead and improving operational efficiency for the company.
- Expanded Payment Options: Enabled the company to offer credit card payments to all customer segments, expanding its reach and driving business growth.
Key Takeaways
Rapid Implementation: Plastiq Accept’s streamlined implementation process allowed the company to quickly launch the solution and begin accepting credit card payments.
Enhanced Flexibility: Provided customers with the flexibility to pay with credit cards, improving customer satisfaction and expanding payment options.
Streamlined Operations: Plastiq Accept handles payment processing, reporting, and reconciliation, streamlining operations and reducing administrative burden.
Future-Proof Integration: The platform offers the potential for future API integration, enabling further customization and deeper integration with existing systems.
Conclusion
Plastiq Accept empowered the company to modernize its payment processes, enhance customer satisfaction, and improve overall business efficiency. By providing a flexible and user-friendly solution, Plastiq Accept has helped the company thrive in today’s competitive market.
Get in touch
More Case Studies
Case Study: Convention Center Discovered Much-Needed AP Efficiency and Cash-Back Benefits
